Frequently asked questions
About the Groote Museum
The Groote Museum offers a daily program of activities. Check the website for details.
What is the Groote Museum?
The Groote Museum is a new museum at ARTIS. A place to explore your connection with yourself, your body, and all other life on Earth. You can find more information on the Discover page.
The Groote Museum consists of the Oostzaal and the Westzaal. Within these two galleries are 14 interconnected zones From communicating plants to a competition with a chimpanzee to a scent tunnel that pricks memories and stirs your emotions, get ready for a personal expedition crisscrossing the museum.
The minimum recommended age for the Groote Museum is 8. The installations, stories, and exhibits are designed for visitors of 8 years and above. As a result, the topics and information in the museum are less appropriate for children under the age of 8. We additionally recommend that parents and guardians actively accompany children of all ages during their visit. There are currently no special family tours or activities for young children at the museum.
The Groote Museum is open daily from 10:00 a.m. to 5:00 p.m. On Thursdays, the museum is open until 10:00 p.m.
24 December: 9.00 am - 5.00 pm
25 December: 9.00 am - 5.00 pm
26 December: 9.00 am - 5.00 pm
31 December: 9.00 am - 4.00 pm
1 January: 10.00 am - 5.00 pm
To visit the museum, you must book an entry time in advance, even if you get free admission. Members must also book an entry time for the museum.
You can stay in the museum as long as you like, regardless of your entry time.
It is not possible to buy tickets at the ticket counter. Tickets must be pre-booked with timed entry on the website.
The Groote Museum is located on Artisplein, which is a publicly accessible square. The museum entrance is next to the Chilean flamingos.
We are unable to refund timed entry tickets. If you purchased individual tickets, you can book a new entry time. To do so, contact our customer relations service. Group booking cancellations and/or changes must be made at least one week in advance. Otherwise, ARTIS will charge the full price for admission and catering.
You can purchase combined tickets for the Groote Museum, ARTIS park and Micropia. In that case, you will be asked to choose different entry times during the online booking process.
Pre-booked entry times are required for the ARTIS park, Micropia and Groote Museum. You will be asked to choose different entry times during the online booking process.
On average, a visit to the museum takes an hour and a half to two hours.
The minimum recommended age for the Groote Museum is 8 years old. The installations, stories, and exhibits are designed for visitors of 8 years and above. As a result, the topics and information in the museum are less appropriate for children under the age of 8. We additionally recommend that parents and guardians actively accompany children of all ages during their visit.
Lockers are available in the museum. They can be locked and unlocked using a pre-selected code.
Most of the Groote Museum is wheelchair accessible. A limited number of wheelchairs are available to borrow at the ARTIS park ticket counter. The Groote Museum itself does not have wheelchairs on supply.
Strollers are not allowed inside the museum. Strollers may be stowed free of charge in the cloakroom and locker area. Please note that this space is unattended and at your own risk.
You can park in the ARTIS parking lot. Parking passes can be purchased at the ARTIS park, Micropia, and Groote Museum ticket counters. Click here for more information about parking.
Conferences and events
Conference and event facilities are available. For information, see our page about conferences and events, or send an email to email@example.com